Project Title:

Augmented Reality Application for EV Charger Installation & Charging Process Training

 Description:

Our client, a leading organization in the energy sector, provides AC and DC electric vehicle chargers for homes, offices, fleets, and public charging stations. To enhance operational efficiency, employee training, and customer onboarding, we developed an interactive AR application that demonstrates charger installation, setup, operation, and safe charging procedures. This solution leverages the growing capabilities of AR in energy industry to simplify complex processes and improve training outcomes.

Project Requirement:

With electric vehicle adoption rapidly increasing, the client needed a modern and scalable solution to streamline installation training and ensure consistent service quality across locations. Traditionally, EV charger installation training was done through manuals, in-person workshops, and video references, which were time-consuming and difficult to standardize. They required a digital tool that:

• Provides step-by-step AR guidance for installing AC and DC chargers
• Demonstrates correct charging procedures for different environments
• Improves employee learning efficiency
• Serves as a customer education tool for new installations
• Works offline in remote sites
• Reduces the dependency on live trainers

The goal was to use Augmented reality in EV charging as a transformational solution that enhances learning through real-world visualization.

Project Planning:

The development cycle involved:

1. Requirement Mapping:
   Understanding the installation workflow for multiple charger models, wiring systems, mounting methods, and standard safety steps.
2. 3D Model Development:
   Creating high-accuracy 3D assets of chargers, cables, connectors, wall mounts, and internal components to support realistic AR demonstration.
3. Process Documentation:
   We collaborated with their technical team to convert installation SOPs, safety guidelines, and troubleshooting tasks into structured AR learning modules.
4. User Journey Design:
   The app was designed for technicians, internal staff, fleet maintenance teams, and end customers, ensuring the learning flow is intuitive and easy to follow.
5. Cross-Platform Development:
   The solution was built to work on both mobile devices and AR-enabled tablets for flexibility in real field conditions.

Project Process & Execution:

The project execution focused on creating an immersive experience allowing users to visualize the installation in real environments. The AR app provides:

1. Step-By-Step Installation Guidance

Users can scan the installation site and the application overlays real-time instructions, including:

• Wall mount positions
• Cable routing
• Power supply connections
• Correct tightening points
• Earthing and safety checks

Technicians see each step in 3D with instructions and alerts, ensuring zero confusion.

2. Interactive Charging Procedure Training

Through Augmented reality in EV charging, the app simulates:

• Connecting the charger
• Plugging in the vehicle
• Authentication methods
• Charging progress
• Safe disconnect procedures
• Energy consumption display

Users can interact with digital elements to learn in a realistic environment without physical hardware.

3. Safety and Troubleshooting Scenarios

Technicians get virtual guidance on:

• Fault indication analysis
• Common wiring mistakes
• Emergency shutdown
• Preventive maintenance steps

This eliminates risks during real-world practice and improves confidence before live deployment.

Challenges & Learning:

Some key challenges included:

• Standardizing installation steps across different charger models
• Making the AR instructions seamless in both indoor and outdoor lighting
• Ensuring performance on wide hardware variations
• Designing models lightweight enough for real-time rendering without losing detail

Despite these challenges, the project demonstrated the powerful role of AR in energy industry and how it can reduce training time, eliminate errors, and elevate technical accuracy.

Client Deliverables:

• Fully functional AR application for EV charger installations
• AR tutorials for charging procedures
• 3D models of EV chargers and accessories
• Multi-role UX interface for technicians and customers
• Offline support for remote deployments
• Documentation and user-training support

Conclusion:

This project strongly validates how Augmented reality in EV charging can revolutionize the future of the energy sector. By merging digital visual guidance with on-site learning, the client can now train technicians faster, reduce dependency on traditional methods, improve service precision, and deliver a better experience to their customers. The AR solution empowers their workforce and builds a scalable digital pathway for the future of EV infrastructure growth.